Check In/Out Times
Check in: 03:00 PM Check out: 12:00 PM
Starwood Preferred Guest Program (SPG)
Starwood Preferred Guest Category 2:
3,000 - 4,000 Starpoints for a free night
Learn More about SPG
The hotel does not allow any outside alcoholic beverages on property. Everything you need is available at our W XYZ Bar.
The hotel is compliant with ADA. ADA compliant guest rooms are available.
Minimum Age Requirement Policy
Minimum age to check-in at the property is 21. Persons under the age of 21 must be accompanied by an adult at all times.
Check Cashing Policy
Hotel will cash personal checks for SPG Platinum & Gold Members only, with valid identification. There is a limit of $100 per day and $300 per stay. Other conditions may apply.
Connecting Room Policy
Traveling together with family or friends? Many of our Aloft rooms can be connected-usually a king room with a double queen. Make sure to ask when you reserve or check in and we'll do our best to set you up, as availability permits.
Credit Card Policy
A credit card is required for all arrivals. A minimum deposit of $50 will be authorized at check-in for charges to the room. Any unused balance will be released at check-out.
Please be aware that some credit cards and debit cards can take 7-10 days to release any unused authorization.
All guests checking in to the hotel must provide a government issued ID at time of check-in. The name on the reservation must match the name on the ID.
Animals are family, too! That's why Aloft Frisco welcomes dogs up to 40 pounds.* Our dog-friendly Arf program offers a special bed, bowl, and a doggie bag of woof-alicious treats and toys, all complimentary for use during your stay. There is a waiver to sign at check-in. Please make sure they're on their best behavior-we don't want to charge you extra for housekeeping!
Aaahhh...breathe easy! We're a 100% smoke-free environment. There is a $500 fee for smoking inside the property.
Hotel Firearms Policy: No Firearms of Any Kind
The safety and security of our guests and associates is of utmost importance. This policy is designed for the protection of our guests and associates, and pertains to the presence of firearms on hotel premises. Our hotel premises are private property. This hotel PROHIBITS any person from carrying any firearm in any manner onto the hotel premises. This policy applies to all firearms, regardless of whether the firearm is a handgun or a long-barreled gun. Guests who fail to abide by this policy may be asked to leave the hotel premises. An exception to the restrictions described in this policy statement applies to law enforcement officers and designated military personnel, who are on-duty and required to carry firearms in the performance of their duties. No exemption to this policy is provided for private persons; even for those persons otherwise licensed and permitted to carry a firearm openly under state law.